Helpline: 079-2550-4200

Accessibility Statement

Ahmedabad Municipal Corporation is committed to ensuring digital accessibility for all citizens, including persons with disabilities

WCAG 2.1 Level AA Compliant
Our Accessibility Commitment

Ahmedabad Municipal Corporation is dedicated to providing equal access to information and services for all citizens. We recognize that accessibility is an ongoing effort and continuously work to improve the user experience for everyone, including people with:

  • Visual impairments (blindness, low vision, color blindness)
  • Hearing impairments (deafness, hard of hearing)
  • Motor disabilities (limited mobility, difficulty using mouse)
  • Cognitive disabilities (learning disabilities, difficulty concentrating)
  • Seizure disorders (sensitivity to flashing content)

Accessibility Features

Visual Accessibility
  • High contrast mode for better visibility
  • Adjustable text size and spacing
  • Screen reader compatibility (JAWS, NVDA)
  • Alternative text for all images
  • Clear color distinction (not relying on color alone)
  • Zoom support up to 200%
Audio & Hearing
  • Text alternatives for audio content
  • Video captions and transcripts
  • Visual indicators for audio alerts
  • No auto-playing audio
  • Adjustable audio controls
Motor & Mobility
  • Full keyboard navigation support
  • Large clickable areas for links and buttons
  • No time-limited interactions
  • Skip navigation links
  • Voice input compatibility
  • Consistent navigation across pages
Cognitive & Learning
  • Simple, clear language
  • Consistent layout and design
  • Clear headings and structure
  • Error messages with guidance
  • Progress indicators for multi-step processes
  • Option to pause/stop animations
Keyboard Navigation
Our website is fully navigable using only a keyboard
Tab

Navigate forward through interactive elements

Shift + Tab

Navigate backward through interactive elements

Enter

Activate links and buttons

Space

Activate buttons, checkboxes, and scroll page

Esc

Close modals and dropdowns

Arrow Keys

Navigate within menus and components

Ctrl/Cmd + +

Increase text size

Ctrl/Cmd + -

Decrease text size

Standards & Compliance
We adhere to international and national accessibility standards

WCAG 2.1 Level AA

Web Content Accessibility Guidelines

Compliant

Section 508

U.S. Federal Accessibility Standards

Compliant

GIGW

Guidelines for Indian Government Websites

Compliant

RPWD Act 2016

Rights of Persons with Disabilities Act, India

Compliant
Compatible Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

Screen Readers

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)
  • Narrator (Windows)

Browser & OS Accessibility Features

  • High contrast modes
  • Browser zoom and text scaling
  • Voice control and dictation
  • Magnification tools

Supported Browsers

  • Google Chrome (latest 2 versions)
  • Mozilla Firefox (latest 2 versions)
  • Microsoft Edge (latest 2 versions)
  • Safari (latest 2 versions)
Testing & Continuous Improvement

We continuously test and improve our website's accessibility through:

  • Regular automated accessibility audits
  • Manual testing with assistive technologies
  • User testing with persons with disabilities
  • Third-party accessibility audits
  • Ongoing staff training on accessibility
  • Feedback integration from users

Our accessibility efforts are reviewed quarterly to ensure continued compliance and improvement.

Known Limitations & Ongoing Work

While we strive for full accessibility, we acknowledge some current limitations:

  • Some legacy PDF documents may not be fully accessible (we're working to remediate these)
  • Third-party embedded content may not meet all accessibility standards
  • Some complex interactive maps are being enhanced for better screen reader support

We are actively working to address these issues and welcome your feedback to help us improve.

Alternative Formats & Assistance

If you need information in an alternative format or require assistance accessing our services, we can provide:

  • Documents in accessible formats (Word, plain text, large print)
  • Audio versions of written content
  • Sign language interpretation for important announcements
  • In-person assistance at municipal offices
  • Phone support for online services

Please contact our accessibility support team using the information provided below.

Feedback & Assistance
Help us improve accessibility by sharing your experience

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Email

accessibility@amc.gov.in

Phone

079-2550-6000

Monday - Friday, 10 AM - 5 PM

When reporting an issue, please include:

  • • Web page or service you were trying to access
  • • Problem you encountered
  • • Browser and assistive technology you're using
  • • Any error messages received

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service in an accessible format.