Ahmedabad Municipal Corporation ("AMC", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, or avail our services.

This policy applies to all citizens, residents, and visitors who interact with AMC's digital platforms and physical service centers.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Secure data centers with restricted physical access
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and confidentiality
• Regular data backups and disaster recovery procedures

AMC does not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Government Agencies: With other government departments as required by law
• Service Providers: With authorized vendors providing technical or operational support
• Legal Requirements: When required by court order or legal process
• Public Interest: For emergency situations or public health concerns

All third-party service providers are bound by confidentiality agreements and must comply with applicable data protection regulations.

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Objection: Object to processing of your data for specific purposes
• Portability: Request transfer of your data in a structured format

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your language and display preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on:

• Legal and regulatory requirements
• Type of service or transaction
• Need for historical records and audit trails
• Dispute resolution and legal proceedings

Once data is no longer required, it is securely deleted or anonymized in accordance with our data retention policy.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this policy periodically. Continued use of our services after changes indicates acceptance of the updated policy.