These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and the Ahmedabad Municipal Corporation ("AMC", "we", "us", or "our"). By accessing or using our website (www.amc.gov.in), mobile applications, or any services provided through digital or physical channels, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please discontinue use of our services immediately.

AMC provides various municipal services through digital and physical channels, including but not limited to:

• Property tax assessment and payment
• Water bill payment and connections
• Birth, death, and marriage certificate applications
• Trade licenses and building permits
• Complaint registration and tracking
• Public information and announcements
• Tender notifications and documentation

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

As a user of AMC services, you agree to:

Provide Accurate Information

• Submit truthful, accurate, and complete information
• Update your information promptly when changes occur
• Not impersonate any person or entity

Use Services Lawfully

• Comply with all applicable laws and regulations
• Not use services for fraudulent or illegal purposes
• Not interfere with or disrupt our systems or networks
• Not attempt unauthorized access to any part of our services

Protect Your Account

• Maintain confidentiality of login credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

You are expressly prohibited from:

• Using our services for any unlawful purpose or to violate any laws
• Submitting false information or fraudulent applications
• Uploading viruses, malware, or any malicious code
• Attempting to reverse engineer, decompile, or hack our systems
• Scraping, crawling, or automated data collection without permission
• Harassing, threatening, or abusing our staff or other users
• Using our services to send spam or unsolicited communications
• Copying, reproducing, or distributing our content without authorization
• Creating multiple accounts to circumvent restrictions
• Violating intellectual property rights

Violation of these prohibitions may result in immediate termination of access, legal action, and reporting to law enforcement authorities.

All content, features, and functionality on AMC's website and applications, including but not limited to text, graphics, logos, images, software, and compilation, are the exclusive property of Ahmedabad Municipal Corporation or licensed to us, and are protected by copyright, trademark, and other intellectual property laws.

Permitted Use

You may view, download, and print content for personal, non-commercial use only, provided you maintain all copyright and proprietary notices.

Restrictions

You may not modify, reproduce, distribute, create derivative works, publicly display, or commercially exploit any content without our prior written permission.

• All payments must be made through authorized payment channels only
• You are responsible for ensuring accuracy of payment details
• Transaction fees, if applicable, will be clearly displayed before payment
• Refunds will be processed as per applicable rules and regulations
• AMC is not responsible for transaction failures due to bank or payment gateway issues
• Receipts and invoices will be generated upon successful payment

Service Availability

Our services are provided "as is" and "as available." We do not guarantee uninterrupted, timely, secure, or error-free operation. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of external sites. Accessing third-party links is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, AMC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to loss of data, profits, or business opportunities.

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.

Please review our Privacy Policy for detailed information about data handling practices.

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms of Service
• Fraudulent or illegal activities
• Providing false information
• Misuse or abuse of services
• Prolonged inactivity

Upon termination, your right to use the services will immediately cease. Provisions regarding intellectual property, disclaimers, and limitations of liability shall survive termination.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

AMC reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page with an updated "Last Updated" date.

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.